Frequently Asked Questions
You will be charged AED 5 upon crossing every salik (toll) gate. You will be billed at the end of your rental duration. The salik amount may be deducted from your security deposit or you can pay for it separately.
As per RTA, we provide you with comprehensive insurance. This means that by default, you are covered incase of an accidental damage provided it isn’t your fault. A police report must be obtained at the time of an accident. Your rental amount includes basic coverage.
We can also provide CDW (collision damage waiver) for an additional charge. This covers you for any accidental damage by your own fault as well. However, a valid police report is still required for coverage.
The car rental security deposit between AED 2000 – AED 10,000 is taken at the start of rental. It is released max 30 days after the car is returned.
Security block by credit card pre-authorization is automatically released by the bank on the same credit card within maximum 30 days.
All our cars come with standard mileage limit based on your rental period.
Custom mileage limit packages for an additional charge may be available.
To calculate your mileage, the car rental agreement mentions the km on the car’s odometer at the start of your rental.
If you exceed the allowed kms, additional charges apply.
The legal age to rent a vehicle (car, van, pick-up truck, SUV or any other) in the UAE is 18 years old.